How can we help you?

Suggestions

• What does the Refund guarantee entail?
• Can we book a final cleaning?
• Can we state our preference?
• Can I change my booking?
• Can I cancel my booking (partially)?
• When do I have to pay the deposit?
• Can I go on holiday with Roan if I have not been vaccinated?
• Can I find all my bookings in 'My Roan'?
• What size should the mattress I want to bring for the cot be?
• Does the Coronavirus affect my booking?